Shipping & Returns

Shipping Policy

At RicoPaws, we are committed to delivering your order safely and as quickly as possible.

Processing Time

All orders are processed within 1–3 business days after payment has been confirmed.

Estimated Delivery Times

Estimated delivery times vary depending on your location:

🇬🇧 United Kingdom: 7–14 business days
🇺🇸 United States: 7–14 business days
🌍 International Orders: 10–20 business days

Please note that delivery times are estimates and may vary due to customs processing, holidays or unforeseen courier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number so you can follow your package every step of the way.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and the items in your order. We also offer free delivery !

Lost or Delayed Packages

If your package is significantly delayed or appears to be lost, please contact our customer support team. We will work with the shipping carrier to help resolve the issue as quickly as possible.

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💌 Customer Support

If you have any questions about your order or shipping, please don’t hesitate to contact us.

Email: support@ricopaws.com

We are always happy to help!

Thank you for choosing RicoPaws. We truly appreciate your trust and look forward to keeping your furry friend happy! 🐾